Please note that we cannot accept returns on earrings due to hygiene reasons
Please note that we do not accept returns on items purchased during sales and promotions.
Please note we do not accept returns on items purchased during promotions or sales
- Domestic customers must make returns within 14 days of receiving the order
- International customers must make returns within 30 days
- You must contact us via email (email@example.com) to inform us of your intent to return. We do not accept unsolicited returns.
- Beads must be returned in the condition they were shipped in
- If you purchased a full kit, the entire kit must be returned.
- We do not accept liability for return shipping unless a product is faulty or incorrect.
- We do not accept liability for products that fail to return to us and are missing in transit.
- Products purchased during sales & promotions are not eligible for return
- We do not accept liability for import taxes incurred nor do we accept returns on products returned to us due to failure to pay such taxes and fees.
- Orders returned to us due to refusal to pay import taxes will not be refunded.
- If you return part of an order and therefore never qualified for our free shipping offer, shipping fees will be deducted from the refund.
Sales Items & Promotions
Please note that we cannot accept returns on products purchased during sales & promotions.